At ChaseCalm, we want you to feel confident shopping with us. If you are not fully satisfied with your purchase, please review the terms below:
Return Eligibility
You may request a return within 14 days of receiving your order.
Items must be unused, in original condition, and in original packaging.
Returns without prior approval will not be accepted.
How to Request a Return
Contact us at chasecalm.official@gmail.com with your order number and reason for return.
We will provide instructions for sending your item back.
Refund Process
Once your return is received and inspected, you will be notified of approval or rejection.
Approved refunds will be issued to your original payment method within a few business days.
Return Shipping
Customers are responsible for return shipping costs.
We strongly recommend using a trackable shipping service or purchasing shipping insurance.
Non-Returnable Items
Final sale items, gift cards, and personalized products cannot be returned.
If unsure about an item’s eligibility, please contact us before purchasing.
Contact
For all return and refund inquiries, email us at chasecalm.official@gmail.com.